FAQ's

Shipping & Delivery:

Q: How quickly will my order ship?
A: We process orders within 1 to 3 business days, and shipping times vary.
Q: Do you provide tracking information?
A: Yes, tracking details are emailed to you upon shipment.
Q: What are the shipping costs?
A: Free shipping on all orders.

Returns & Exchanges:

Q: What is your return timeframe?
A: You have 30 days to return items in their original condition.
Q: How do I start a return?
A: Email us at Shenice02shop@gmail.com with your order details.
Q: Who pays for return shipping?
A: Return shipping is the customer's responsibility.

General Inquiries:

Q: How can I reach customer support?
A: Email us at Shenice02shop@gmail.com
Q: Are your product photos accurate?
A: We strive for accuracy, but colors may vary slightly